Booking an appointment

Booking with a Slot’d provider takes a minute. You don’t need an account.

Cobalt = the main path · copper = the waitlist path · filled cobalt = start / done.

1. 1

   Open a Slot link or booking page

   Shared with you, or at slotd.app/book/their-handle.

2. 2

   Claim a Slot, or pick a date + time

   Claim a posted opening, or choose a service and a time from the provider's hours.

If every Slot is taken

1. Join the waitlist → get an alert when a new Slot opens → first to claim it gets it.

1. 3

   Enter your details + answer intake

   Name, email, and whatever the provider asks for that service.

2. 4

   Pay a deposit, if required

   By card through Stripe, for exactly the amount shown. A paid Slot is held for 15 minutes while you pay.

3. 5

   Get your confirmation

   On screen and by email, with a link to manage the booking. Slot claims also get a Slot Pass.

4. 6

   Reminders before your appointment

   By email, and by text if you opted in.

5. 7

   Need a change?

   Use the manage link to reschedule or cancel, if it's outside the provider's cancellation window.

6. ✓

   Show up

   You're booked.

Two ways to book

Every provider has a booking page at slotd.app/book/their-handle. Depending on the service, you’ll either claim a Slot or pick a time.

• Claim a Slot. A Slot is a specific opening the provider posted. If someone shared a Slot link with you, opening it takes you straight to that Slot. On the booking page, open Slots also appear under Grab a Slot — next available, and choosing a Slot-based service lists its openings with a Claim → button. The first person to complete the claim gets it. A group Slot shows how many seats are left, and each person claims their own seat.
• Pick a time. Choose a service, choose who you’d like to book with (only if the business has more than one team member offering it), then Choose a date and Choose a time from the provider’s open hours.

If a Slot link says That slot is no longer available, someone else claimed it first. You can still book anything else on the page.

What you’ll enter

On the Your details step:

• Your first name, last name, and email (all required).
• A phone number, if the provider asks for one or offers text messages.
• An optional address (useful for providers who come to you).
• Any intake questions the provider asks for that service. These vary by business.
• Special requests, if the provider allows notes.

If the provider sends texts, you’ll see a checkbox: Text me reminders & updates about this booking. It’s unchecked by default. Tick it only if you want texts, and enter your mobile number. Reply STOP at any time to opt out.

Then tap Confirm booking (or Complete your claim for a Slot).

Paying a deposit

Some services require a deposit to book. You’ll see the amount on the service before you start, and again on the details step.

• If a deposit is required, the next step is Deposit required. Enter your card and tap Pay $X deposit. You’re charged exactly the amount shown under Total due now. Slot’d adds no booking fees on top.
• If no deposit is required, there’s no payment step, and you settle up with the provider directly.
• Claiming a paid Slot holds it for 15 minutes while you pay. If payment isn’t completed within that time, the claim is cancelled and the Slot opens up for someone else.
• Pay later skips the card step, but your booking may not be confirmed. For a paid Slot, the 15-minute hold still applies.

Card payments are processed by Stripe. Your card details go directly to Stripe and are never stored by Slot’d. Any other ways the provider accepts payment, like Venmo or cash, are listed on your confirmation screen. Those payments are between you and the provider.

After you book

The confirmation screen shows your service, provider, date, time, and location (if the provider set one), plus any instructions from the provider. From there you can:

• Add to calendar, which downloads a calendar file for your appointment.
• Book again with the same provider.

You’ll normally also get a confirmation email (subject starts You’re Slot’d). It includes a Manage your booking button for rescheduling or cancelling. See Manage your booking. If you ticked the text checkbox, you’ll get a confirmation text too, but the manage link is only in the email.

Before your appointment, reminders go out by email, and by text if you opted in. The provider decides whether reminders are sent and when.

If you claimed a Slot, the confirmation screen also has a View your Slot Pass link. That’s the only place the link appears, so open it and save it. See Your Slot Pass.

If a booking page won’t load

• This booking page was not found means the link is wrong. Check the handle with the provider.
• This booking page is not currently accepting appointments means the provider has turned their page off. Contact them directly.
• No open slots right now on a Slot-based service means every opening is taken. You can join the waitlist from that screen.