Slot Passes

Every time a client claims a Slot, Slot’d issues a Slot Pass: a serialized record of that booking. Your client gets it as their proof of booking, and you get a running list of every pass you’ve issued, with the controls to manage them.

Passes come from Slot claims only. Bookings made by picking a time from your regular availability (Schedule services) don’t get a pass.

What a Slot Pass is

A Slot Pass is created the moment a client claims a Slot. Each one carries a unique serial code (like SLOT-7QK4-2M9P) that’s cryptographically signed, so it can’t be made up or altered. The client’s pass page shows the serial as a QR code, along with the service, their name, the location, and a valid until time (two days after the Slot’s original start time).

The client reaches their pass from the View your Slot Pass link on the confirmation screen after they claim. See Your Slot Pass for the client’s side.

You don’t have to turn passes on. They’re issued automatically for every Slot claim.

Your Passes list

Open Passes in the dashboard to see every pass you’ve issued. Each row shows:

The serial code.
The service and the holder’s name.
When the pass is valid until.
A status badge: active, cancelled (the booking was cancelled), or revoked (you revoked it).

Revoking a pass

You can revoke a pass from two places:

Passes list — a Revoke button shows on active passes for services that allow it.
The appointment in your calendar — Revoke pass shows on any booking that came with a pass. If the service doesn’t allow revoking, Slot’d refuses and tells you the pass isn’t revocable.

Revoking a pass:

Cancels the booking. The client gets the usual cancellation notice, based on your notification settings.
Reopens the seat so someone else can claim it.
Refunds the client if they paid and the Slot’s refund policy is refundable. Revoking doesn’t apply a cancellation window. A refundable payment is refunded in full.

It’s the one-step way to undo a booking and free the time. As with any cancellation, do it in Slot’d rather than in Stripe or your calendar, so everything stays in sync.

Pass rules (per service)

The Service editor has a Pass rules section. The rules are copied onto each pass when it’s issued, so changing a service’s rules only affects passes issued afterward. Two rules are available today:

Reschedulable — holders can move their booking to another time. On by default. Turn it off for a service where the time is fixed, and rescheduling is blocked for both you and the client. The client is told to contact you.
Revocable by me — you can revoke a pass for this service. That cancels the booking and refunds based on the refund policy, as described above. On by default.

The editor also lists Transferable, Giftable, Buyer-protection escrow, and Resale allowed, all marked Coming soon. They don’t do anything yet.