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Joining a waitlist

If every Slot for a service is taken, you can join that service’s waitlist and get an alert when a new one opens.

Waitlists are for Slot-based services, the ones where you claim a posted opening. Services where you pick a date and time from the provider’s hours don’t have one. If no time works on a date, try another date or contact the provider.

Joining

  1. On the provider’s booking page, choose the service. If there are no openings, you’ll see No open slots right now.
  2. Fill in your name and email. You can also add a phone number and preferred times (for example, “weekday mornings”) for the provider to see.
  3. If the provider sends texts, you can tick Text me when a slot opens. A mobile number is required if you do.
  4. Tap Notify me when a slot opens. You’ll see You’re on the list.

You’re on the list for that one service. Joining again with the same email updates your details instead of adding you twice.

When a Slot opens

When a Slot for that service opens up (the provider posts a new one, or someone cancels), everyone on the waitlist gets an alert at the same time:

  • An email with a Book this slot button, if the provider sends email alerts.
  • A text, if you opted in and the provider sends texts.

The alert takes you to the provider’s booking page. Alerts go to everyone at once, so the first person to claim the Slot gets it. Act quickly. If several Slots open close together, you get one alert rather than a flood: at most one per hour.

Leaving the waitlist

Every waitlist email has a Stop these alerts link. Tap it and you’ll see You’re off the list. You won’t get more alerts for that service. To stop texts, reply STOP. Changed your mind? Join again from the booking page.

Waitlist spots don’t last forever. If you haven’t booked, you’re removed from a waitlist 60 days after joining. Join again if you’re still interested.

Run a business on Slot’d? See the waitlist from the provider side.