Skip to content

FAQ

For providers

What does Slot’d cost?

A 14-day free trial (no card), then Solo at $19/month. Team and Agency plans are coming soon for multi-staff businesses.

Does Slot’d take a cut of my bookings?

On Solo, no — Slot’d takes 0% of your booking payments, so you keep 100% of your payouts. Standard Stripe processing fees still apply, like any card payment.

How do I get paid?

Connect Stripe in Settings. Clients pay when they book, and payouts go to your bank. See Getting paid.

Do reminders go out by text?

Yes — email and SMS reminders are both live. SMS is opt-in: turn it on in Settings, and it sends to clients who provide a mobile number and agree to texts.

Can Slot’d sync with my calendar?

Yes — two-way sync with Google Calendar, and a subscribe-able feed for Apple Calendar or any iCal app. See Managing bookings.

Can I add staff or a team?

Not yet — multi-staff is on the way (the Team/Agency plans). For now Slot’d is built for solo pros.

For clients

Do I need an account to book?

No. You book right from the provider’s page or Slot link.

Is my payment secure?

Payments run through Stripe; Slot’d never stores your full card number.

How do I reschedule or cancel?

Use the manage link in your confirmation email. See Manage your booking.

What’s the Slot Pass I got after booking?

It’s your verifiable proof of booking — a page with a unique code and QR. Open it from the “View your Slot Pass” link on your confirmation. See Your Slot Pass.

What does “first to claim wins” mean?

A shared Slot is a single opening — whoever completes booking first gets it. If it’s already taken, you can often join the waitlist.