Getting paid
Slot’d uses Stripe to collect payment when a client books, and pays out to your bank. You keep control of pricing, deposits, and refunds.
Connect payments
In Settings → Connect payments, set up your Stripe account (Stripe Connect Express). Onboarding is handled by Stripe — add your business and bank details, and once Stripe marks you active, payouts go straight to your bank. Slot’d never stores your card or bank numbers.
Deposits vs. full payment
Per service, choose whether clients pay a deposit or the full amount at booking. The balance (if any) can be settled in person or recorded later.
Fees — you keep 100% of your payouts
Slot’d takes 0% of your booking payments on every plan — Solo and Team alike. You’re already paying the flat monthly subscription; we don’t also take a cut of each booking. (Agency is arranged individually, and terms are agreed in your onboarding consultation.)
Standard Stripe processing fees still apply, as with any card payment — roughly 2.9% + $0.30 per transaction. Those are Stripe’s, not Slot’d’s, and they come out of the payment before it reaches your bank.
Refunds
Cancel an appointment from the dashboard and Slot’d handles the refund according to your refund policy — the funds reverse back to you correctly. Always cancel through Slot’d rather than refunding directly in Stripe, so your calendar and the client’s notification stay in sync.
Off-platform sales (walk-ins & cash)
Took a walk-in who paid cash or Venmo? Log it in seconds under Bookkeeping — create or pick the client and record a completed sale. It rolls into that client’s totals and your revenue without going through the Slot/booking flow. See Clients & CRM.
Related: Billing & plans.