Creating a Slot

A Slot is the heart of Slot’d: a specific opening you post, share, and let clients claim. The first person to claim it gets it.

Before you start

A Slot needs a service set to Slots booking. Services can be booked two ways: Schedule (clients pick any open time from your availability) or Slots (clients claim a specific opening you post). If all your services are set to Schedule, the Create a Slot window lists them with a Use for Slots button so you can switch one without leaving. Existing appointments aren’t affected, and you can switch it back in Services.
Publish your booking page to get a shareable link. Until it’s published, Slot’d creates the Slot but has no link to give you.
Connect Stripe if the Slot takes payment. Clients pay through Stripe when they claim, so a paid Slot needs your Stripe account connected first — see Getting paid.

Create a Slot

Go to Slots → + Create a Slot. At the top of the window, choose One slot or Fill a window.

One slot

Step 1 · Service. Pick an Existing service, or choose New service and enter a name, duration, and price. A new service has Collect payment when claimed (via Stripe) switched on, which charges the full price when a client claims.

Step 2 · When. Set:

Date and Start time.
Location — shown if you’ve added locations. It starts on the service’s default location.
Who’s performing this? — shown only on a Team or Agency plan with two or more active staff.
Notes (optional) — private to you, like a gate code or what to bring. They’re copied onto the appointment when someone claims the Slot.
Seats (group size) — how many people can claim it. 1 means one-on-one.

Tap Create slot. You’ll see “Your Slot is live — share it to get it claimed.” with the link and share buttons, plus Create another and Done.

Fill a window

Post a run of back-to-back Slots for one day in one go. Set the Date, Window start and Window end, Slot length (min), Buffer (min), Seats (group size), and optionally a Location (and on a team, Who’s performing these?). Slot’d previews every Slot that fits, and you can pick a different service for each row. Location, seats, and staff apply to the whole window.

Tap Create N slots. Any row that would overlap a Slot you already have is skipped, and the message tells you how many were created and how many were skipped. Slot length and buffer come from the window settings, not from each service.

What a Slot locks in

When you create a Slot, it takes a snapshot of the service’s price, duration, buffer, deposit, and refund policy, plus the location’s name and address. Editing the service or location later doesn’t change Slots you’ve already posted. What a client claimed is what they get.

No double-booking

Slot’d won’t post a Slot that overlaps another Slot or an appointment already on your calendar. You’ll get a message saying the time overlaps a Slot or an appointment already on your calendar. A few details:

Back-to-back is fine. A Slot can start the moment the previous one ends.
Buffers count. A Slot takes up its duration plus its buffer.
On a team, each person is checked separately. Two staff members can each have a Slot at the same hour.

Group / multi-seat Slots

Set Seats above 1 for a class, clinic, or group session. Each attendee claims (and pays for, if the Slot takes payment) their own seat. The card shows how many seats are claimed and who’s in. When the last seat goes, the Slot moves to Booked. If an attendee cancels, their seat reopens. Clients who joined your waitlist for that service are alerted when a Slot opens.

Which plan you need

These are included on the paid plans (see Billing & plans):

Slots that don’t take payment. On the free plan, every Slot has to collect payment when it’s claimed.
Group Slots with more than one seat.

If you try one of these on the free plan, Slot’d stops you with a message that it isn’t included in your plan.

Managing your Slots

The Slots page has three tabs:

Open — upcoming Slots with at least one seat left. Each card has Share, Edit, and Delete.
Booked — upcoming Slots that are fully claimed (marked sold). Tap one to open the appointment.
Past — Slots whose time has passed. Claimed ones show needs review until you close them out: open the appointment and use Mark as complete, Mark as no-show, or Record payment. After that they show closed out. Slots nobody claimed show expired, and you can delete them. The number on the tab counts the Slots that still need your attention. This is your way into bookkeeping.

Your waitlist (who’s waiting for an opening) is listed below the tabs.

Editing and deleting

Edit changes the date, start time, seats, notes, and (on a team) who’s performing it. Service, price, and duration are locked. To change those, delete the Slot and create a new one. You can’t lower seats below the number already claimed.
Delete is only available while nobody has claimed the Slot.
Once a Slot is claimed, handle it through the booking instead. Use Reschedule on the appointment to move it (the client is told), or cancel the appointment to remove it. Cancelling refunds according to your refund policy, lets the client know, and reopens the seat. See Managing bookings.

The life of a Slot

Open → Claimed (15 min to pay, if a deposit is due) → Booked (every seat taken) → Past · needs review → Closed out

Payment not finished in time or a cancellation → the seat reopens → back to Open. If the Slot had been full, your waitlist for that service is notified. A group Slot stays Open until every seat is claimed. An Open Slot whose time passes with nobody claiming it shows as expired.

Every claim on a Slot issues a serialized Slot Pass to the client and adds it to your Passes list. See Slot Passes.

Next: Share your Slots.